Privacy Policy
Effective date: August 25, 2025
This Privacy Policy explains how TelloLab (“we”, “us”, or “our”) collects, uses, and safeguards information in connection with our website and related services (collectively, the “Services”).
1. Information We Process
- Usage Data. Anonymous metrics such as pages viewed, referrers, approximate geography, device and browser characteristics, collected via Cloudflare Web Analytics (no cookies, no cross‑site tracking).
- Scheduling Data. Information you choose to provide when booking a meeting via Calendly (e.g., name, email, time preferences).
- Communications. Information you provide if you contact us directly by email.
2. How We Use Information
- To operate, maintain, and improve the Services.
- To schedule, prepare for, and conduct meetings.
- To respond to inquiries and provide support.
- To protect the integrity and security of the Services.
3. Legal Bases (EEA/UK)
Where applicable, we rely on legitimate interests (site functionality, analytics, and security) and, when you voluntarily submit information (e.g., Calendly), performance of a contract or consent, as appropriate.
4. Sharing and Service Providers
We may share information with service providers acting on our behalf, including Cloudflare (analytics/performance) and Calendly (scheduling). We do not sell personal information.
5. Data Retention
We retain information only as long as necessary for the purposes described in this Policy or as required by law.
6. International Transfers
We may process information in jurisdictions other than your own. Where required, we implement appropriate safeguards for cross‑border transfers.
7. Your Rights
Depending on your jurisdiction, you may have rights of access, correction, deletion, restriction, objection, or portability. You can exercise these rights by contacting us at ops@tellolab.com.
8. Security
We employ commercially reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.
9. Children
The Services are not directed to children under 13 (or the relevant age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Policy from time to time. The “Effective date” above indicates when this Policy was last revised.